Juniper Tours (“we,” “us,” “our”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. By using our website, you agree to the practices described below.

Information We Collect

We collect information you give us directly when you:

• Submit a contact, request information, or get-a-quote form
• Book a consultation or schedule a call
• Subscribe to our newsletter
• Email or call us

This typically includes your name, email address, phone number, mailing address, travel preferences, and any other details you choose to share. We may also collect non-personal information automatically, such as your browser type, device, IP address, and pages viewed.

How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and design your custom itineraries
• Communicate with you about your trip and our services
• Send periodic newsletters and travel updates (you can unsubscribe at any time)
• Improve our website and customer service
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

How We Protect Your Information

We use industry-standard safeguards to protect your information, including SSL encryption for any data transmitted through our website. Sensitive information such as credit card numbers is processed by trusted payment partners and is not stored on our servers after a transaction is complete.

Cookies & Analytics

Our website uses cookies and similar technologies to remember your preferences, understand how visitors use our site, and improve your experience. We use third-party services including Google Analytics and HubSpot to measure site performance and follow up on inquiries, and the Meta Pixel (Facebook and Instagram) to measure advertising effectiveness and deliver relevant ads on social media platforms. You can opt out of personalized advertising through your Facebook and Instagram ad settings, or by using browser extensions that block tracking.

You can control cookies through your browser settings. Disabling cookies may affect some site features.

Sharing Your Information

We share your information only with:

• Trusted partners and vendors who help us deliver your trip (hotels, ground operators, guides, airlines, etc.)
• Service providers who help us operate our website and business (such as our CRM and email platform)
• Legal or regulatory authorities, when required by law

All partners and providers are required to keep your information confidential and use it only for the purpose we share it.

Third-Party Links

Our website may link to third-party sites that operate under their own privacy policies. We are not responsible for the content or practices of those sites. We encourage you to review the privacy policy of any site you visit.

Your Rights & Choices

You may:

• Request access to the personal information we hold about you
• Ask us to update or correct your information
• Ask us to delete your information, where we are not legally required to keep it
• Unsubscribe from marketing emails by clicking the unsubscribe link in any email we send

To exercise any of these rights, contact us using the details below.

Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

California & Other State Residents

If you are a California resident, you have the right to know what personal information we collect, request that we delete it, and request that we not sell it. We do not sell personal information. To make a request, contact us using the details below. Residents of other states with similar privacy laws have similar rights — please reach out and we will assist you.

Changes to This Policy

We may update this policy from time to time. When we do, we will revise the “last updated” date at the top of this page. Significant changes will be communicated via the website or by email if you have shared your address with us.

Questions About This Policy?

Juniper Tours
1 Central Street
Middleton, MA 01949
USA

hello@junipertours.com
(877) 774-3256